Posts Tagged ‘brand values’
Effort, Performance And Joy
The indoor bikes at my gym have a display monitor on the front. The monitor is designed to show you how much effort you’re putting into your workout. In theory the monitor helps you to get better results. You can see how the combination of your speed and resistance increases your power output. You can…
Read MorePriorities And Metrics
We often default to using narrow parameters to qualify worthiness or quantify excellence. We focus on a company’s revenue or an entrepreneur’s net worth, count the number of books an author sells or followers an influencer amasses. What we choose to measure has a direct impact on what we then prioritise. And of course, what…
Read MoreThe Power Of Identity In A Competitive World
Nobody who read the pre-match reports or the post-match statistics would have predicted a one-all draw. Iceland, a country with a population of 334,000, was fielding a team of semi-professional players, in their World Cup debut against Argentina, one of the world’s best footballing nations. There was no way Iceland could compete with the experience…
Read MoreHow Change Happens
The success of whatever we make, serve, sell or advocate for is dependent on creating and sustaining change. The same rules apply whether we’re trying to change perception or behaviour, get people to buy our software or stop using plastic straws. 7 Steps To Making Change Happen 1. Acknowledgement The problem, unmet need or dilemma…
Read MoreThe World Inside Your Customer’s Heart
There are few better lessons in the art of storytelling than those learned by watching a great real estate agent auction a good property, on a chilly Melbourne morning. Last Saturday, I looked on as an agent sold a million dollar home by reminding potential buyers how they would feel every weekend as they strolled…
Read MoreAll Figured Out
It’s doubtful that when Amazon founder, Jeff Bezos, now the world’s wealthiest man, launched the company over twenty years ago he had every tactical move figured out. The Bezos of 1999 couldn’t have predicted how his company would come to dominate and diversify. While he may not have understood the exact next step on the…
Read MoreProfit And…
My mother started working over sixty years ago. As the tenth child of a widow, with nothing more than a basic education she had very few choices. She could be a seamstress or a replaceable cog on the assembly line at one of any number of factories. Sadly the factory jobs won because those jobs…
Read MoreThe First Rule Of Customer Creation
Humans learn to develop empathy in the first year of life. We not only learn to recognise emotional reactions in others but also to understand what’s causing those reactions. One toddler will try to comfort another who is crying—not just with any toy, but with that child’s favourite toy. We know how to stand in…
Read MoreHow Are You Measuring Your Lead?
As a society, we have become obsessed with getting and staying ahead. We have become addicted to winning, and thus to comparing ourselves to others—not just in business, but in life too. But being ahead, either materially or psychologically is a slippery slope to a mindset of never enough. A culture designed to separate us…
Read MoreDone Right Is Better Than Perfect
Last week, someone—a person with a business, a living to make and maybe mouths to feed, took time to find the contact form on my website to send me this message. Hello Are you an online marketer, do you own a business or businesses? I was just looking at your website. Do you want real…
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