Stand Out By Telling A Better Brand Story

The summer of 1980 was a terrible time to own a hair salon on Sydney’s Queen Street. The mile long suburban street had over twenty salons to choose from, and haircuts that were once $20, had been steadily knocked down a dollar at a time by each salon in turn.

The first salon to discount started doing cuts for $19, and very quickly every salon on the street was advertising $12 haircuts just to compete and stay open.

The situation was desperate, and many businesses were going to the wall for want of a better solution. Apart from one smart salon owner who created a big sign to put in his window which simply read:

We Fix $12 haircuts.

You don’t have to tell the same story as everyone else. You actually get to choose.


Image by Michael McCullough.

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  • Malini Parker

    LOVED this — brilliant! I particularly loved your conclusion, and the way you linked it to the sign.

    • http://thestoryoftelling.com/ Bernadette Jiwa

      Thanks Malini.
      Sounds obvious doesn’t it.
      Not so easy when you’re so close to the situation in your business.

  • http://www.avoxtar.com/ Yanik Falardeau

    Simple and Brilliant. Really enjoying your blog, thanks !

    • http://thestoryoftelling.com/ Bernadette Jiwa

      Thanks Yanik.
      Looking forward to connecting and sharing ideas.

  • http://www.facebook.com/people/Raghunathan-Kuppuswamy/1089970982 Raghunathan Kuppuswamy

    Short and sweet!

  • Paula Ward

    Thanks for sharing the importance of thinking about your business from a different perspective. Knowing the client’s pain point and providing a solution is a great business builder.

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