Like his grandfather, before him, Shane was in the textiles business. He made good socks for a living until the day he realised that pretty soon there would be no living to be made in a product that was good enough. His company was struggling to differentiate from and compete with big retailers who could…

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There are more than a dozen places to buy coffee in the commuter belt adjacent to Southern Cross Station. You can choose from artisan roasters, international cafe franchises or convenience stores and pay as little as $1 or as much as $5 for a takeaway coffee—all within 30 metres of the station. So how do…

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There are always things we know we’d like to change or improve about our businesses. Often we’re just not sure what’s missing, how to begin or even where to start. To make change happen you need to have the vision to know where you’re going, the skills and resources that enable you to get there…

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