Posts Tagged ‘marketing’
The Difference Between A Good Idea And A Great Idea Is Just One Thing
Actually, the difference between a good and a great anything, (business, movie, hotel, product, blog, book, packaging, design, app, talk, school, song, art…..keep going), is that the great stuff, the things we give a damn about have the heart left in them. Heart the verb, not the hollow muscular organ that pumps blood around your…
Read MoreAttention Is A Two Way Street
Do you know what’s really ironic? Businesses spend thousands of dollars, manpower, head space and creative energy trying to get the attention of potential customers, and when they get it they waste it. The question for all of us, (not just in business but also in life) is how can we expect what we’re not…
Read MoreDon’t Make Things That People Want
On a gorgeous hot summer day at the beach you might kill for a Mr Whippy ice cream cone. But no matter how much you wanted an ice cream today, even if that ice cream was the best you’ve ever tasted, you probably won’t give Mr Whippy a second thought tomorrow. Why is that? When…
Read MoreCreating Difference And Why It Matters
So, I’m sitting in a café writing my next book and thinking of you (this is a sneak peek at the cover, the subtitle isn’t even set in stone yet). I’ve found that thinking about (actually obsessing about) you, and what matters to you, is how I can make the most difference. But let me…
Read MoreThe Value of Soft Data
We assume that the most valuable data is static and lives on graphs and in spreadsheets. Turning to the graphs first, last and always to get to know your customers, is like looking at a child’s development purely on a growth chart. You’re definitely not getting the whole picture. While we’ve been busy analysing the…
Read MoreValue Is A Story We Tell Ourselves
Value is what we believe in the moment and not simply a measure of gain, relative to units of currency. Value is a story we tell ourselves based on what we perceive and what we think is true. Our framing of the value story is the reason that passers by walked past original works of…
Read MoreMarketing Is An Art
When you walk into the Bedford Cheese Shop in New York, you’re not seeing cheese sold by the pound, you’re witnessing art being made. A business owner who goes to the trouble of writing these kinds of descriptions on his product is not just a marketer, he’s an artist, practicing with intention, and generosity and…
Read MoreWhat Focus Groups Can’t Tell You
Steve Jobs famously said, “It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.” The committee might be able to tell you what they think is working, or what’s broken, but they can’t tell you how to matter. And no…
Read MoreEveryone Owns The Truth
As soon as the flight landed (two hours behind schedule), people began jostling on the spot, eager to get off. The priority of course was people with connecting flights who might have a chance of making them. For others it was too late and they’d be spending the night at the airport hotel. A woman…
Read MoreYou Don’t Have To Matter To Everyone
We weren’t meant to be sitting next to each other. The European blonde, who didn’t want to be separated from her boyfriend for 10 hours overnight between Perth to Dubai, asked if I would mind moving to the middle seat in the row behind. So this is how I got chatting to a the chap…
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