Company Culture And The Ripple Effect

By the age of six months, a baby begins to understand that his actions can affect his environment. It’s amazing how as adults we quickly unlearn this. As business leaders when we talk about shaping or changing company culture we sometimes forget to own the fact that we are the culture. Culture is not something…

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What Do You Want Your Audience To Remember?

Many people who’ve read my latest book Meaningful: The story of ideas that fly say that the introduction impacted them the most. It would never have been written without a nudge from a trusted friend, who reminded me after he’d read the manuscript that some people might only read one page. We don’t always have…

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How Do You Know?

How do you know which product to launch next? How do you know which packaging works best? How do you know what it feels like for someone to encounter your brand? How do you know what story your customer will tell tomorrow about the experience he had today? What we know (or perhaps don’t yet…

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The Right Thing To Do

Joe was in a real fix. The equipment he’d been scheduled to hire from the builder’s supplier had accidentally been hired to another customer, there wasn’t an alternative machine available for a month. Joe needed to do something fast, if he didn’t the job he was working on would be behind time by weeks and…

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Doing Is Underrated

The customer you could follow up with. The survey waiting to be sent. The product you could trial. The colleague yet to be contacted. The copy you could test. The important observation you might take action on. Each one is an opportunity to learn something that could change everything. The GoPro started as a camera…

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The Opportunity Equation

In order for a business to take advantage of an opportunity four factors must be in place. The formula looks like this. VISION + RESOURCES + SKILLS + PLAN = OPPORTUNITY REALISED An opportunity can only be realised when you have the vision to recognise it and the resources, skills and plan to execute on…

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The Most Powerful Thing You Didn’t Do Today

Have you ever been footsteps away from a window and yet found yourself opening an app or doing a Google search to check the weather, instead of simply going over to the window and opening the curtains? Me too! Why is that? We are now in the habit of outsourcing our thinking and second guessing…

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The New Rules Of Winning

Just three months ago Volkswagen surpassed Toyota to become the world’s largest automaker. It’s clear that selling more cars in order to beat that competition had been the company’s goal for some time. As we’ve seen in the past week biggest doesn’t necessarily mean best. When we use shallow metrics to judge our performance we…

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The Question To Ask Before Doing What You’re Planning To Do Next

Before you schedule that meeting. Before you contact that supplier. Before you attend that conference. Before you pay for that marketing. Before you hire that guy. Ask yourself this simple question: What’s the number one outcome I want to achieve by doing this? When you get clear (and honest with yourself) about the desired outcome,…

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Different Kinds Of Doing

You have probably sent a few important emails today. Maybe you blasted through a list of to-dos before morning coffee, or followed up on tasks you have outsourced? There’s no denying that ‘doing’ feels good. But there are different kinds of ‘doing’. There’s the ‘doing’ that makes us feel like we are getting somewhere and…

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