Success Is…

Not surprisingly there’s been a lot of talk in the news lately about winning. It’s a subject that’s never far from our minds, especially if we’re leading or building a business. Conventional wisdom dictates that someone has to come out on top, and if we believe this is true we want it to be us…

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The Forgotten Power And Purpose Of Story

As business leaders and entrepreneurs, our motivations for understanding the power of story are clear—we want to create compelling narratives so more people will hear, believe and buy into our stories. We know we can use story to inform, educate, entertain, inspire and importantly, persuade people. We leverage story to perform valuable sales and marketing…

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The Upside Of Ignoring Your Competition

In his memoir Bryan Cranston (the actor who plays Walter White in the cult drama series Breaking Bad), describes a mental shift he made about auditions twenty years ago. He and the other actors would smile politely at each other while they sweated it out waiting for their turn to audition. Every person in the…

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Creating A Sustainable Advantage

The two bookstores on Bourke Street have very different layouts, but they mostly stock similar titles. The three nearby cafes all serve eggs, porridge or toast for breakfast. Both convenience stores along the street stock the same brands of chocolate, snacks and emergency litres of milk. And the websites that promote them were each built…

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How To Leverage Results Based Marketing

In sales and marketing and in life we devote an extraordinary amount of time to finding the words to describe the value we create. We labour over marketing copy, taglines and slogans that will attract, persuade and entice. We get so preoccupied with ‘the marketing’ that we forget the first step in the marketing journey…

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The Power Of The Customer’s Story

Mike, the guy who sells bus tours in Times Square doesn’t do permission marketing. He has 60 seconds to find a way to engage his prospective customer—a wary visitor in a strange city who isn’t anticipating being interrupted. Mike is competing with dozens of other street vendors. He’s also got the giant flashing billboards and…

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Lessons From The Best In B2B Brand Storytelling

It’s easy to think of great examples of B2C (business-to-consumer) brand storytelling. The list of B2C companies that leverage storytelling to engage with their customers’ grows daily. The perception in many B2B (business-to-business) companies is that it’s easier to engage with customers through story when you’re selling running shoes with a dose of ‘Just Do…

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The First Rule Of Increasing Brand Awareness

Sustainable growth is the goal of every business and conventional wisdom tells us that in order to grow we need to command more attention. Ironically, when we begin thinking about how to increase brand awareness we often shift our gaze internally. We work on differentiating from our competitors. We articulate whatever we believe our edge…

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The 12-Word Strategic Plan

Have you ever found it difficult to plan, communicate or execute on a project, idea or strategy? This 12-word framework will help you to get clear on where you’re headed and why—enabling you to lead yourself or your team and achieve your objectives. It works for projects big and small, both personal and professional. Use…

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