It’s the day before Melbourne cafes close again under reinstated lockdown restrictions. The owner of the Italian restaurant that opened in January is heart sore. We get chatting as I’m paying the bill. He explains that due to then pandemic they’ve been able to have patrons dine in for only nine of the twenty-four weeks…Read More
The more people have to attend to, the harder it is to get their attention. Attention is a precious resource. And as with any resource, scarcity creates value. Our culture has taught us that those who can capture the most attention win—never more so than in the digital age. So, we devote a considerable amount…Read More
If we are to do our best work, we must also be intentional about the kind of business and life we want to build. We often default to prioritising our needs while neglecting our wants.Read More
Our choices not only determine our priorities, plans and results—they are also clues about what matters to us.Read More
We have the opportunity every day to work by heart or to choose to do it with heart.
The more often we choose the latter the better for all of us.
We can all benefit from learning to demonstrate, not just explain the value we create. Marketing and sales are about showing and telling.Read More
Building a sustainable and fulfilling business isn’t just about finding enough customers—it’s about finding enough of the right customers. Company-customer fit is unerrtated.Read More
What stories will you tell today and why will they matter to the people who hear them?Read More
The one thing all successful ideas have in common is that they spread. But why?Read More
The people you’re trying to reach and resonate with are filtering. From the contacts you try to add on LinkedIn, to the clients you’re hoping to attract. They are deciding who is worthy of their permission and their time.Read More