Marketing : A Love Story

“Bernadette’s back, and just in time. This is her finest work, a book that ought to be read by everyone on your team, and somehow hidden from your competitors.”

—Author of All Marketers Tell Stories

One of the biggest challenges we face as entrepreneurs and innovators is understanding how to make our ideas resonate. Marketing is the way we communicate how our ideas translate to value for people in a marketplace.

Marketing has become a necessary evil for every business, but what if we adopted a different view of it?

What if marketing was less about promotion or coercion and more about reaching out to people and helping them to solve problems?

What if marketing was how we found more ways to do better work and to matter to our customers?

What if marketing was where we began our journey towards understanding what people need and want?

Featured by LinkedIn as one of the 20 books every marketer should read.

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“An inspiring read and a truly powerful tool. Bernadette is a rare find – she doesn’t just know what she’s talking about, she’s not afraid to stand for why it matters.”


Marketing is not a department — it’s the story of how you create difference for your customers.

Difference lifts the lid on how brands like Airbnb, Uber and Apple have succeeded by creating difference and gives you a new one-page method for reimagining your business and reinventing your marketing. Learn how to recognise opportunities that create value and to develop products and services that people love.

“This book is a generous work of genius. The Difference Map is now an essential component for anyone who is serious about doing work that matters, and Bernadette Jiwa is the bright new star to lead us there.“

—Author of All Marketers Tell Stories

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The Fortune Cookie Principle

“This should be the next book you read. Urgent, leveraged and useful, it will change your business like nothing else.”

—Author The Icarus Deception

It’s not how good you are. It’s how well you tell your story.

The most successful brands in the world don’t behave like commodities and neither should you. A great brand story will make you stand out, increase brand awareness, create customer loyalty and power profits. Isn’t it time you gave your customers a story to tell? The Fortune Cookie Principle will show you how.

“I so wish I had read book two years ago. It would have saved me a lot of money, time and anguish. I can’t rate the book highly enough. Calling it an eye opener doesn’t do it justice.“


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Make Your Idea Matter

“A little book with a very big message.
Your idea is worth a great story, well told.”

— Author of All Marketers Tell Stories

The path to success is littered with great ideas poorly marketed. Don’t let yours be one of them.

Make Your Idea Matter is a call to action for entrepreneurs, emerging brands & anyone with a great idea, who knows that to stand out in today’s noisy world they need to tell a better story.

“I’ve read both of Bernadette Jiwa’s books in two days they are both that epically awesome! Don’t shower or shave etc, just read. Now.“


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