Posts Tagged ‘relevance’
Winning In The Difference Economy
I’m not sure what department stores look like on a Tuesday afternoon in your neighbourhood, but in mine they are like ghost towns. Whole floors full of stock that changes with the seasons waiting to be bought by someone (they don’t know who), who happens to stop by. We all know the stories of the…
Read MoreThe Truth About Starbucks And The $4 Coffee
Before Starbucks you could buy your morning coffee for a dollar or two. So how was it possible for Starbucks to more than double the price of coffee overnight? The truth is that Starbucks didn’t actually invent the $4 coffee—they created the $2 experience. $2 felt like a bargain for the feeling of belonging in…
Read MoreBlog Comments: Strategy Or Tactic?
The opportunity to reach out and literally touch people all over the world with words still feels like a miracle to me, even after three years of blogging. A millennial who regards Internet connectivity like oxygen would wonder what on earth I’m talking about. If you’ve lived life without an Internet connection you’ll probably understand…
Read MoreThe Limitations Of Knowing ‘How To’
For years we’ve been rewarded for knowing the right answer. All of those gummed gold stars licked and stuck in copybooks next to neatly spaced handwriting, served their purpose. We can’t help wanting to know the answer. Knowing ‘how to’ is barely an advantage to the twenty first century business owner or entrepreneur, because there…
Read More5 Reasons Microsoft Failed To Compete In A Post iPhone World
Soon after Apple launched the iPhone in 2007, Microsoft’s then CEO Steve Balmer gave this short video interview. In two minutes he shed light on Microsoft’s business strategy which gives us some clues as to why Apple would dominate over the next seven years. 5 Strategic Mistakes Microsoft Made Post iPhone 1. Competing on price.…
Read MoreWhat Don’t You Do?
You are challenged at least ten times every day to explain to people what you do and why you do it. This happens on your about page, at networking events and even as you sit next to someone ten thousand feet up on a transatlantic flight. A great place to start is by unapologetically telling…
Read More10 Ways To Stand In Your Customer’s Shoes
When LEGO was developing a castle play set they brought fans of all ages together to get feedback. The adults loved it. “But where’s the dragon?” the children asked. The adults explained that there were no dragons in Medieval times. “Where’s the fun in that?” the kids replied. So, the dragon was born. What we…
Read MoreIt’s Here—The Book That Will Reinvent Your Marketing
It’s incredible to think about the changes that have happened to our lives and businesses in the last decade. Now instead of guessing what our customers are thinking we can actually listen to what they want. We can see what they are doing all of the time, in real time. And yet, we’re still using…
Read MoreIt’s Harder To Matter On Purpose
It’s easy to think about what it would be like to build your business around the quick win. To be the author of the book discovered by a random stranger at the airport, or the designer who gets picked by the awards committee. It’s much harder to matter on purpose, to be intentional about the…
Read MoreSignificance Could Be Your Competitive Advantage
You’re late for an appointment and in your rush to get out the door you forget to put everything into your bag. QUESTION Which would you rather FORGET to bring with you, your wallet or your phone? 2006 ANSWER PHONE. 2014 ANSWER WALLET. A competitive advantage isn’t always as tangible as the patents you file,…
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