The First Question Every Marketer Must Ask

It doesn’t matter if you are solopreneur hacking code in your bedroom, or a challenger brand trying to launch the next big thing. In fact this rule of thumb applies as much to high school kids begging for an extension on their end of semester essay assignment, as it does to Apple pitching us the…

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Why Instagram Changes The Face Of Marketing

It’s no secret that I’ve been a huge advocate of Instagram as a customer engagement and brand storytelling tool since Pintrest was knee high to a grasshopper. I’m amazed that more brands are not taking advantage of what I believe is one of the most rich marketing and brand storytelling opportunities of the decade. So…

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What If You’re Not Selling To Joe?

In a Googleised world it’s now possible to get a logo designed within a few short days for just $40. I know because my friends at the design agency Mat Dolphin wrote a post about it for Creative Review, The £25 Logo. What’s a designer, a freelancer or a creative entrepreneur to do? You’re not…

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Show Them What You’re Made Of

You could wait around until the CEO rubber stamps your ideas. Your book can gather dust for years until an agent discovers your writing and you can while away a decade in a cubicle wondering when Saatchi and Saatchi will call. Or you can simply show the world what you’re made of and pick yourself.…

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Why ‘How To’ Is The Wrong Place To Start

I hardly ever write ‘how to’ posts, even though they are a great way to drive ‘traffic’ to your blog. If you want to do that, go write a great list post. Focusing on the ‘how to’ stops you thinking about the why and the what first. Most companies question, how they will get their…

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How To Guarantee Failure

Do nothing. Don’t start. Sit on the fence. Avoid taking the first step. Stay in analysis. Stand still. Never ship. Look for ten different opinions. Act on none. Stop trusting your gut and feeling like gold dust. You are. Image by Christa Lohman.

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What Is A Brand?

The American Marketing Association defines a brand as, “A Name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers.” Brands are much more to us than designs and symbols that differentiate. There are an infinite number of definitions of a brand, here are…

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Only We

Starbucks has been the only coffee chain since the 90’s where you can legally buy a Frappuccino®. Try selling a whipped iced coffee with that name and you’ll be busted by the intellectual property police. You can’t call your customer service centre the Genius Bar® either, that doesn’t mean you can’t have one. Even a…

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The Comparison Trap

At the gym I can’t take my eyes off the tall, svelte, Scandinavian goddess who is sweating elegantly, on the cross trainer just in front. When I’m attempting a less than elegant blossoming lotus, I long for the balance and flexibility of the raven-haired beauty on the yoga mat alongside. With regular practice I know…

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It’s All Been Done Before

This is what I call ‘the pioneer’s lament’. It’s been my personal lament many a day. It goes something like this… You have a great idea. It could be for a product, service, a book, blog post, or a new kind of dog food. You start planning, taking notes, visualising the impact of said thing…

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