What Does The Competition Do?

I was consulting with two financial planners this week. We were discussing what made them different, when they told me this story about working with one of their clients. Jonathan was offered $9 million for his house, which had amazing, never to be replaced views out over the river. He was in a quandary about…

Read More

Valuing Creatives. When Love Is Not Enough

No business owner would expect to rent an office for half the going rate, or buy a delivery van for far less than it was worth. Not even a fledgling, bootstrapping, startup founding, entrepreneur. And yet every day designers, creatives and freelancers are asked to drop their rates, do a deal, or consider some special…

Read More

Being The Most

In the 80’s Starbucks set out to be the most inspiring coffee brand on the planet. When they forgot this in the 90’s and tried becoming the most ubiquitous, they lost their way. If you could be ‘the most’ to people what ‘most’ would you be? Most reliable. Most irresistible. Most ubiquitous. Most loved. Most…

Read More

Signal Versus Noise. You Get To Choose.

I’ve always loved the name of the blog at 37Signals… Signal vs Noise. They chose well. They write well too. Signal versus noise perfectly describes how we are living and working right now. We want to be connected, both as business entities and as human beings. But we’re sacrificing hearing the signals because of the…

Read More

Are You Measuring What Matters?

The cafe owner thinks that what’s most important is getting customers seated and served quickly. Because she believes her customers simply value tidy lines and orders pushed through, she creates standards and KPIs. She measures things that enable her staff to tick boxes and make them look hunted. The truth is people don’t visit her…

Read More

If Only You Could Write Like Malcolm Gladwell

WANTED “A professional writer talented in non-fiction storytelling with a passion for the topics of startups, social entrepreneurship, cutting-edge science and technology, and the psychology of the crowd, capable of crafting non-fiction pieces that are captivating and massively popular (think Freakonomics or The Tipping Point) Location: Los Angeles or telecommute To apply: provide your resume…

Read More

The Internet Is Not A Shortcut

Here is the cold hard truth about the Internet, viral marketing and the way to make your ideas matter. The Internet gives you a million and one chances to amplify what’s great about what you do. It doesn’t actually make your idea better. 70,000 people found Philippa on Instagram. She was an amazing visual storyteller,…

Read More

The Magic Of Making It Up As You Go Along

In Robin Sloan’s Fish: a tap essay, he asks what it means to love something on the Internet. Liking with a single click of the mouse is not the same as loving. To love something means to be moved enough to want more. It means to go back, retrace your steps, to linger. Yesterday I…

Read More

Being The Best

When I was a kid growing up in Dublin we always sat on the top deck of the bus on a Saturday evening coming home from a day in the city. As we passed Christchurch Cathedral we pressed our noses to the window and looked out at the long queue which snaked half way down…

Read More

How To Standout

Care more. Do what you say you’re going to do. Stand in other people’s shoes. Solve problems. Fix what’s broken. Change how people feel. Create what you want to see in the world. Don’t wait for an invitation. Think beyond what’s possible. Get over your fear. Act. Rinse and repeat. Image by EIO.

Read More