5 Questions You Need To Ask About Your Ideal Client

1. Who is she? What’s her backstory? What makes her who she is? (Hint…she may not be you). 2. What does her typical day look like? How does she spend her time and where (both online and offline)? 3. What does she care about? What inspires and informs her? What motivates her to act? 4.…

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Why Belief Matters

Five years ago, just before Polaroids began to make a comeback, the owner of the Dublin camera store reluctantly allowed the sales rep to create a tiny, top shelf Christmas display. She spent a whole afternoon arranging then re-arranging the cameras. At last she stood back to admire her handiwork, slipped a digital camera from…

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The Secret To Spreading Ideas

I recently had the opportunity to share an idea I care about thanks to the team at TEDx Perth. The talk went live online two days ago. I hope it helps you to spread the ideas that you care about. Image by Sally Jarvis at TEDxPerth

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What Don’t You Do?

It’s easy to rattle off the features of your product or benefits of your service. Which means it’s not hard for the competition to do that too. Far more difficult to stand for something and be willing to stand out because of what you don’t do. It turns out that time and again telling the…

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Anticipation Is Your Point Of Differentiation

Brand new guest rooms, sleek kitchenettes, minibars and bright, new bathrooms were only the start of the boutique hotel’s story. The ‘dream pillow menu’ gave me six choices from buckwheat to hypo-allergenic, duck down to Swedish memory foam. And yet…..there was no chance of an early check in after a 30 hour journey. No mechanism…

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More Than Words

The school public speaking competition was in full swing. One after another the young and accomplished speakers stepped up to the lectern. Their opinions, convincing arguments and confidence just blew us away. The evening was drawing to a close and the audience began to fidget as the second last speaker took the stage. Before he…

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What’s Your Sentence?

Tomorrow you might consider making a list of resolutions. You might even set goals for the coming year. Before you do watch this short video from Daniel Pink and then go craft a sentence that will be your guidepost for everything you plan to do. The best bit is that you get to choose. If…

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The Glory Or Generosity?

The performer exited stage left, applause ringing in his ears. Relief and joy flooded through him as he grabbed a sandwich outside the greenroom. The stagehand waiting in the wings congratulated him on giving a great performance. He didn’t stop or turn to face her as he stuffed the sandwich into his mouth whole. “Boy,…

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What Versus Why

My middle son left school this year and here’s the question everyone asks him. “What do you want to do?” I bet it’s a question you’ve been asked too at one time or another. My seventeen year old tells people he wants to study either architecture or design, and then that he’s off to Billund…

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