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There’s Only One Way To Get A Different Outcome

We should have known as soon as we walked in. The place was empty, not a soul in sight apart from two lone waiters who pounced. Every other breakfast place in the city was teeming with life and overflowing with plates of over easy eggs. This place was dead.

We stayed because we didn’t have the heart to back out, but instantly regretted the decision when the food and the bill arrived. The waiters having fewer customers to keep the place afloat upsold and charged handsomely for sides of fruit and freshly squeezed juices (which weren’t).
We left feeling sorry for them (it must be soul destroying to work there), and more than a little ripped off.

It might be easy to nab a one-off table of rookie tourists but that’s hardly a brilliant marketing strategy.

If nobody shows up or something is not working then there’s a reason. It’s your job to find out what that reason is and fix it. If you keep doing the same thing you did yesterday and expecting a different result, or even a miracle tomorrow you’re going to be both disappointing and disappointed.

Image by Tom Ellefsen.

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