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The Limitations Of Marketing To Persuade

filed in Brand Story, Brand Strategy, Marketing

We assume sales and marketing are simply a case of fulfilling unspoken desires or unmet needs and making the people with those needs aware we’ve solved their problem.

But there’s another piece of the marketing puzzle we often overlook—the doubts our customers must overcome. People don’t just want to know that our products and services exist or how they are better. They also need reassurance that the product enabled the change they are seeking. What most people care about isn’t making the right decision, it’s making the wrong one.

We market to persuade, often forgetting the place of marketing to reassure.

How are you ticking the reassurance box?

Image by Art DiNo.