Relevance Is The New Remarkable

I will never see the taxi driver who picked me up from JFK again. He doesn’t have to worry that he tried to overcharge me and he doesn’t care if it’s me, or one of a hundred other visitors in the back seat tomorrow. Uber, on the other hand, knows when I last booked a…

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Winning In The Difference Economy

I’m not sure what department stores look like on a Tuesday afternoon in your neighbourhood, but in mine they are like ghost towns. Whole floors full of stock that changes with the seasons waiting to be bought by someone (they don’t know who), who happens to stop by. We all know the stories of the…

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