How To Hit Your Target

When an archer aims she doesn’t keep her eye on the target. She knows the target is there, but she sees it vaguely, or sometimes not at all. The point of aim is always closer than the target. Hitting the target is determined by how she aims, not by the fact that she’s shooting for…

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Why Not Go First?

An article about successful disruptive businesses like Warby Parker or Square spreads like wildfire through social media channels and whole libraries could be filled with stories about what makes Apple unique. It’s natural to want to learn from the successes of others and to wonder how we can borrow a bit of their magic. Following…

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What’s More Important Than Building Awareness?

Ask any business owner what their most pressing problem is and ‘building awareness’ is sure to be on the list. Maybe it’s on your list too? In a world where it’s harder to get attention, gaining mind share is a priority for everyone. We think that if we can just get a few more people…

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The Truth About Winning

There is no such thing as something for everyone. More is not a shortcut to mattering. You don’t need the most customers. You don’t have to get all of the people to pick you. You don’t need to win all of the hearts. Image by ChrisJL.

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Relevance Is The New Remarkable

I will never see the taxi driver who picked me up from JFK again. He doesn’t have to worry that he tried to overcharge me and he doesn’t care if it’s me, or one of a hundred other visitors in the back seat tomorrow. Uber, on the other hand, knows when I last booked a…

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Marketing Is About Giving Your Customers A Story To Tell

We’ve been stuck in a time warp for the past fifty years with a marketing model designed to sell things to our grandparents. A model that’s kept media buyers in jobs and many media outlets afloat. Marketing used to be what we told our customers to believe about us. What matters more now is how…

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Where Wile E. Coyote Went Wrong

Do you remember those old cartoons where Wile E. Coyote is so focused on outsmarting The Road Runner that he inevitably ends up getting in his own way? He spends so much time and energy trying to be one step ahead of the bird that he forgets what his end goal was. It’s easy (and…

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The Entrepreneurial Paradox

By definition entrepreneurs undertake to build whatever they are building at considerable risk to themselves. They do what humans are not naturally evolved to do, which is break free from the pack to try something different—something that might not work and may leave them exposed and on the edge, away from the apparent safety and…

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Shortcuts And Workarounds

I found this shortcut under the soap dispenser in the ladies toilet at a local cafe and it made me smile. It also made me think about the person who put it there, someone looking for a shortcut in a moment of efficiency (or procrastination)—as we all do. What if your shortcut isn’t really a…

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