Posts Tagged ‘customer engagement’
What Should Your Website Do?
What you want your website to do is probably very different from what your customer wants it to do. The trick (as with most elements of your business), is to build for customers and community first to realise the benefits for you later. “A website turns a stranger into a friend, and a friend into…
Read MoreHow Do You Differentiate Yourself?
Life’s too short to sell things you don’t believe in. ~ Patrick Dixon Often the real value of the work you do isn’t what gets delivered in the package, during the session or in the ebook. In order to differentiate you need to really understand the effect of what you do, sell, offer or deliver…
Read MorePeople Don’t Want To Buy Your Process
I’m working with a client who is choosing images for her website, she’s worried that they need relate exactly to the services she offers. Maybe you do too? When Grace comes into your salon to have her legs waxed she doesn’t usually ask what kind of wax you use. You might think what she needs…
Read MoreThe One Thing To Remember About Website Traffic
It wasn’t going to be cheap, but Anna figured that she’d outsource all of her online marketing to a company who knew what they were doing. She’d spent the past two years working really hard to build her service business offline, and was hugely successful at converting customers face to face. Now in a phase…
Read MoreWhy A Better Business Story Matters
Santoso and Dian live within a kilometer of each other in the once sleepy town of Ubud, in Bali. Both men are master wood carvers and work for hours every day hunched on the floor of their tiny workshops. Happily for them Ubud is now the thriving arts center of the island and thousands of…
Read More20 Ways To Tell A Better Brand Story
Customers don’t buy your results, they buy the story about the difference those results will make. So have amazing ideas, make great things but remember to tell unforgettable true stories. 1. Name and claim a new category. 2. Clearly articulate what you do, without being boring. 3. Give people a great back story that explains…
Read More25 Ideas On Using Instagram For Business
Instagram is a ‘real-time’ photo sharing application currently available as a free App for iPhone and iPod with plans to extend to a website and other mobile platforms in the near future. More than that though it’s a storytelling, entertainment and engagement platform with 3 million users and growing, (update now at 10 million+) from…
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