Where Do Most Brand Stories Come Unstuck?

We spend a lot of time finding the right words—the ones that will differentiate us from our competitors and compel the right people to covet and click. And yet even though we’ve assembled the perfect words customers can still sense a disconnect. It isn’t our words in isolation, but the intention behind them and the…

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The Right Words

When we have a message to communicate, we obsess over finding the right words. Which copy will convert better? How can we construct the perfect offer that draws people in? What we lose in our attempt to optimise the words is the ability to create a deeper more lasting connection with the reader, user or…

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What You Want To Say Vs. What People Need To Hear

Every one of us has a story to tell—something we want someone to hear. So we begin crafting our messages by prioritising our need to be heard. The irony is the best way to make an idea resonate is not to start with all the things you need to get off your chest, but instead…

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How To Tell The Story Of Your Products

Why is real estate copywriting so terrible? Maybe it’s not that bad in your town or city, but wherever I have lived the copy seems to serve one purpose—to fill the space between the images and the floor plan in the brochure. Here are a couple of examples of copy written to sell million dollar…

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