How Are You Creating Value?

Think about your favourite airline or a product you use every day and the supermarket you feel most comfortable shopping at. Now think about why you keep going back. What is it that this business delivers? The airline most likely sells similar seats, with average legroom, at around the same price as their competitors. The…

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People Don’t Buy Features, They Buy Promises

Every day another product, tool or app comes to market. One more shortcut to this or that. Want to save lists, share something, buy, sell, store, capture, talk, listen, watch, wake up or waste time? There’s definitely a feature filled app that can help you do that. As marketers we often get bogged down in…

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Selling The Benefits

Tell stories, don’t write descriptions. Speak to hearts, not minds. Paint a picture of the effect. Tap into the senses. Illustrate the impact. Describe the joy, the relief, the pleasure. Give people a reason to care. Show them how you’re different. Then let them know why it matters. Image by Cliff Ravenscraft.

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