A Reason To Decide

She spotted the black dress just as she was about to give up. It was perfect. She imagined how it would cling in all the right places at the party on Friday night. And how she would feel when he spotted her across the crowded room. The reason you buy the dress isn’t the same…

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Why Bother?

Why bother having a customer care line that informs of a thirty minute wait and asks people to call back later? Why bother selling an awards based credit card, then capping the points your customers can earn? Why bother creating cheap for the masses, when you can deliver quality to the few? Why bother saying…

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How To Guarantee Failure

Do nothing. Don’t start. Sit on the fence. Avoid taking the first step. Stay in analysis. Stand still. Never ship. Look for ten different opinions. Act on none. Stop trusting your gut and feeling like gold dust. You are. Image by Christa Lohman.

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You Are Whoever You Believe You Are

While working with people on crafting stories about their brands, businesses, products and services I’ve stumbled across this under-acknowledged fact. Yes it is a fact, with a capital ‘F’ not simply a theory. You are whoever you believe you are Some of the most important stories you tell are the ones you tell yourself. The…

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Forgetting The Facts

We all know that love affairs don’t begin with facts Ric Bixter was given a college assignment; to take something boring, that you could buy for less than a couple of dollars and repackage it to make it more interesting and valuable. So Ric set out to tell a different story about elastic bands. One…

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