Expect The Good

There is no way of knowing if the organic vegetables I bought today were grown without pesticides. But I trust that they were. When I order gluten-free bread for a friend, I trust my baker has used the right flour. I believe the chocolate inside the bar labelled ‘fair trade’ is ethically produced. Every day…

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Building A Reputation

When you and I were at school, many students had a reputation. We can recall the smart and funny ones. The artistic or athletic ones. The introverts and the extroverts. Those reputations were not bestowed—they were built. People’s opinions about you are based not just on what you say, but on what you do. You…

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Build a Reputation

My friend Anna has been going to the same hairdresser for ten years. She’s never trusted anyone else to cut her hair in all that time. Now though, she has no option because her stylist just had a baby, and she’s on maternity leave. When Anna sat in the new stylist’s chair, she was so…

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A Reputation That Precedes You

It’s 5pm, still thirty minutes to go before Mr Wong opens its doors for dinner. The line snakes down the street and around the corner. A few people have bookings for tables of six or more, but not many, most are walk-ins who know that if you’re not dining with a bigger group and have…

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