10 Ways To Stand In Your Customer’s Shoes

When LEGO was developing a castle play set they brought fans of all ages together to get feedback. The adults loved it. “But where’s the dragon?” the children asked. The adults explained that there were no dragons in Medieval times. “Where’s the fun in that?” the kids replied. So, the dragon was born. What we…

Read More

How To Be The Best In The World

LEGO® bricks are the best in the world. Competitors have tried to copy them over the years, but nothing comes close to a real LEGO® brick. So what’s the secret? To make a product that good you’ve got to continually obsess about design and production lines and quality control. But what makes LEGO® the best…

Read More

The Most Important Question You’re Forgetting To Ask

From the outside looking in The Lego Group had a hugely successful business a decade ago. It was a beloved brand that seemed to be surviving the digital age. The balance sheet told a different story though and Lego had more years in the red than in the black between 1998 and 2004. Part of…

Read More