The little deli around the corner just started opening an hour earlier on weekday mornings. Of course, it makes sense for a business located in a walkable neighbourhood to serve commuters who will grab a coffee on the way to work and maybe even buy a sandwich for lunch later in the day. The last…

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When Deborah Thomas, newly minted CEO of Ardent Leisure, was asked if she knew how to operate a roller coaster, she probably gave an inward sigh along with her considered response. “I’m not here to operate the roller coaster; I’m here to make sure that people queue up and want to spend their money to…

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By the age of six months, a baby begins to understand that his actions can affect his environment. It’s amazing how as adults we quickly unlearn this. As business leaders when we talk about shaping or changing company culture we sometimes forget to own the fact that we are the culture. Culture is not something…

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