We could be forgiven for thinking that facts and figures communicate the whole truth and hold the keys to unlocking the value in every future opportunity. New digital tools and technologies not only give us more information about the world around us and the people in it but also help us to know more about…

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A few weeks before Hillary Clinton was defeated in the US presidental election I met a guy selling hats emblazoned with both candidates’ names outside the Rockerfeller Center in New York. ‘There will be a big upset in this election. Trump hats are selling like hotcakes,’ he said. It was hard to believe. Just the…

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In a commercial world, we’re always trying to predict and keep pace with the future. A bit like a toddler failing to outrun his shadow. It’s a race none of us will ever quite know enough to win. Because we’re focused on the future, naturally we worry about change and disruption, often overlooking what’s constant.…

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