Posts Tagged ‘innovation strategy’
Why Didn’t It Work?
We’ve been learning by trial and error since we were six months old when we first noticed the effect of our actions on objects. As children we developed skills by learning from our mistakes, paying attention to what didn’t work as well as to what did. As adults, we are not so keen to see…Read More
Anticipating The Next Move
Every successful business strategy is dependent upon making a good decision about the next move. In a commercial world, we spend a lot of time planning to create growth. Often those plans rely on getting the customer to do what we want them to do—so we can make our next move. The businesses that not…Read More
How Much Do The Answers Matter?
Asking questions is a big part of our job whatever our role. We know we can enhance our products and services and improve client outcomes by asking the right ones and acting on the answers. So we send surveys. We listen to what people say and watch what they do. We go to the trouble…Read More