Trust Vs. Hype

Malcolm Gladwell announced his new podcast last week. Before the first episode even aired it had jumped to #2 in the iTunes charts, topping long established shows like This American Life. It’s not just Gladwell’s record for writing bestsellers that’s driving people to the podcast. It’s that we trust him to produce nothing but great…

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What If Hype Had A Bigger Purpose?

I find it hard to believe the message that’s scrawled on the chalk board outside the deserted new cafe that still has that ‘unlived in’ feeling about it. The flustered, newly-minted barista is a dead giveaway. Every passer-by knows that it takes more than a week in business before you can make an all caps,…

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