The patisserie opened with great fanfare and then fell flat. The brand had an international reputation, was selling a half decent product in a good location and yet customers didn’t feel like they had a reason to come back. They couldn’t put their finger on it, but the cafe just had no soul. It’s easy…

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Sal was already sweating as she blustered into the gym on Monday morning. She sat down heavily on the bench in the changing room. The things she had hastily stuffed into her gym bag tumbled out as soon as she unzipped it. Sal stopped for a second, realising she hadn’t replaced the three-day-old sweat towel…

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