Posts Tagged ‘brand differentiation’
Rethinking The Great Email Smash And Grab
The world has conditioned us from toddlerhood to understand that ‘most’ is what matters. Even a two year old instinctively knows that having just one more chocolate chip cookie than his sister is a good thing. Life teaches you that the people with the most win and so the quest for more begins pretty early…
Read MoreWhat If You’re Neither Closer, Faster Or Cheaper?
There was no size 12 in stock, but there were two identical black dresses showing on ‘the system’, one in the City store the other equally far away (but not there in reality as it turned out). In a world of infinite choices where faster and cheaper is two clicks away, and free overnight shipping…
Read MoreThe Future Of Branding And Marketing
The great brands of the future, will be built by those who have worked hard to gain the insight that enables them to whisper “we see you” to their customers. Shouting “notice us” just doesn’t cut it anymore. Image by Palo.
Read MoreThinking Beyond Customer Needs
The couple at the cafe order two teas and one cake with two forks. The story the woman has told herself is that they are sharing the cake she ordered. Halving the damage. The guy quietly sips his tea as she slices the cake into squares and begins eating the smaller pieces, picking around the…
Read MoreEmotional Points Of Difference
Singapore’s Changi Airport doesn’t have the most runways (in fact it only has two), but it does have nature trail complete with sunflowers and butterflies. It’s also known as one of the best airports in the world. The tiny bakery in Hastings on Hudson has a rolling pin for a door handle. Even before you…
Read MoreThe New Marketing Mix : 4 Different Ps
The original Marketing Mix was introduced sixty five years ago. It was a framework for considering how to grow a business and gain market share. The mix consisted of four Ps, price, product, promotion, and place, a list of ingredients that every marketer must pay attention to in order to ensure that their product succeeded…
Read More3 Questions Every Innovator Needs To Ask
Microsoft is discounting it’s ‘Surface’ tablet just to get traction in the market. Even with all their innovation and marketing firepower Microsoft can’t make people care enough to switch, or belong. Innovation isn’t just about making something that works well, (I’ve never used a Surface, but I’m guessing it does). And marketing isn’t about tempting…
Read MoreThe Competition Isn’t Your Competition
Bread Society is a beautiful artisan bakery in Singapore (the website doesn’t do it justice). At the back of the store the bakers roll, and knead and prove in full view, whilst just in front an assistant packages delectable breads. Self serve cabinets filled with Chocolate Melon Brioche, Honey Lemon Danish and Sundried Tomato Bagels…
Read MoreGreat Marketing: Begin With The End In Mind
The owner of my local beauty salon works really hard to make people feel special once they are through the door. She’s made improvements to the business in all sorts of ways since she took it over a year ago. This week I got an email from her, along with all the other people on…
Read MoreThe Most Powerful Person In The World
During the summer of 1994 while on a lunch break at his new company NeXT, Steve Jobs struck up a conversation with some of his team in the lunch room about power. Here’s what he told them. “The most powerful person in the world is the storyteller. The storyteller sets the vision, values and agenda…
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