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A Better Business In 5 Minutes And 3 Easy Steps

I promised three steps and here they are:

1. Grab a drink, a blank sheet of paper and a pen. Switch off your phone and shut your laptop.

2. Now answer this question.

“What will your customer say to her friend tomorrow to recommend you, or your products and services?”

Don’t respond to anyone else’s emergency until you’ve answered this question and written it down.

3. Then go do what you have to do to make her say that.

*Bonus*—If you need a helping hand the audiobook of ‘The Fortune Cookie Principle’ is now available on Audible, Amazon and iTunes for less than the price of a coffee.

Image by Matt.